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Troubleshooting Tips#

If you are having any issue using the menu, please follow these steps carefully before asking for help in the Discord server.

Setup Issues#

Issues during setup or injection (error messages, no inject button, game crashing...)
  • Make sure that GTA V is running in DirectX 11.
  • Make sure that you have no graphical mods installed, such as ENBseries.
  • Make sure that you are not running Lua scripts or other mod menus alongside 2Take1.
  • Make sure that your Windows 10 installation is official; custom builds or other versions of the OS are not supported. Virtual machines or cloud computers are not supported either.
  • Make sure that your antivirus or any real-time protection software (including Windows Defender) is not blocking anything.
  • Make sure that your Windows user has Administrator privileges.
  • Make sure that no overlays are enabled, including Discord, Steam, Xbox Game Bar or NVIDIA GeForce Experience.
  • Make sure that you have all the required redistributables installed.
  • Make sure that the 2Take1Menu files are not located in your Desktop or in a folder that syncs to a cloud service, such as OneDrive.
  • Make sure that your Windows username does not contain special characters (such as letters with tildes or Russian/Chinese symbols).
  • Make sure that your game installation is up to date and completely clean; otherwise, update your game and/or perform an integrity check.
  • If you have changed the privileges for the GTA processes, restart your PC. Otherwise, it will not work properly.
  • If you are using Rivatuner, make sure that the detection level is set to low or none.

If these steps do not work, delete all the menu files (including the %appdata%\PopstarDevs folder) and re-download the menu.

The Popstar Launcher is crashing or connecting infinitely

Open a CMD console with admin privileges and run the following command:

net stop npf
Authentication failed: Unknown error: deadbeef

The launcher is having issues to connect with the auth server. Make sure you are using the latest version of the menu and check your connection status.

Gameplay Bugs#

The Vehicle Spawner shows weird characters

This is caused by your game language, which is using special characters. In this case, you need to either set your game language to English, or create a custom font with extended ASCII support.

A Lua script is not working after an update

The Lua API is usually updated along with the menu. If the API receives any changes, you may have to update your script to the new functions. If you are not the developer of the script, ask them to do it.

The menu is moving on its own

This happened because you were holding Shift while pressing a menu key. Release Shift and press the key that the menu thinks that you are pressing, and it should be still again. In order to prevent this, set the Input Method to RAW.

I cannot enter in a spawned vehicle, or it keeps disappearing

Enable Despawn Bypass and Bypass MP Vehicle Kick in the Spawner Settings.

When I drive close to a player, I get kicked out of my personal vehicle and it respawns away from me

This happens when you are spoofing your SCID. You must disable the SCID spoofer in order to use personal vehicles, or use spawned vehicles instead.

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